All orders are insured and shipped with a tracking number. and typically arrive in 7-14 business days.
We want to make sure that your GivenGet product is 100% perfect, however, if something isn’t quite right, then we’re here to help! We offer a two year quality replacement guarantee on all items.
Returns: You have 100 days from the delivery date to return your order, which means that you have plenty of time to return or exchange your items. We hope you can understand that personalized products and earrings are not able to be refunded or exchanged (unless faulty), however, if you have any queries regarding your order, please get in touch with our friendly customer service team who will be happy to advise further.
To arrange an exchange or return please email us at info@thegivenget.com or call as at 1-800-846-5716 where our friendly team will be happy to help.