All walkers ship for free in the US.

The delivery window is 2-4 days in the US.

Here is our warranty info and everything it covers:

Frame: 1-year warranty

Brakes/Handles: 90-day warranty

Wheels: No warranty, but covered for 30 days upon arrival

Screws/Bolts/Nuts: No warranty, but covered for 30 days upon arrival

Cushions/Seats: No warranty, but covered for 30 days upon arrival

Paint/Panels: No warranty, but covered for 30 days upon arrival

If something breaks on your walker within the warranty period, please contact our customer service team for assistance. We will repair or replace the part according to our warranty policy. If the issue occurs outside the warranty period, or for parts not covered by the warranty, you can purchase replacement parts. Since these parts are not listed on our website, please call us directly at 800-846-5716 for support and to order the necessary parts.

We accept returns within a specific period as long as the walker is in its original condition. Please refer to our return policy for more details or contact customer service for assistance.

If your walker arrives damaged, please contact us within 30 days. We will arrange for a repair, replacement, or refund based on the extent of the damage.

Yes, most walkers are allowed on planes. Airlines typically permit walkers to be brought on board and stored in the overhead compartment or checked at the gate. We recommend contacting your airline ahead of time to confirm their specific policies and to make arrangements if needed. Foldable and lightweight walkers are especially convenient for travel.

Our walkers require minimal assembly. Most models come partially assembled, with just a few parts needing to be attached, such as the wheels or handles. Assembly instructions are included in the package, and no special tools are needed. If you need assistance, our customer service team is happy to help.